Shipping policy
Order Processing
All orders are processed within 1–3 business days after payment has been received. Orders are not shipped or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly longer.
Shipping Times
Estimated delivery times vary depending on your location:
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Europe: 5–12 business days
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United Kingdom: 5–12 business days
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Other International Destinations: 7–15 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.
Shipping Costs
We are pleased to offer free shipping on all orders.
No additional shipping fees will be charged at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 72 hours for tracking updates to appear after receiving your shipping confirmation.
Delayed or Lost Shipments
While we do our best to ensure timely delivery, we cannot guarantee shipping times.
If your order has not arrived within 30 days of shipment, please contact us at shopwithauralis@gmail.com and we will investigate the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error in your shipping details, please contact us as soon as possible.
Contact Us
If you have any questions regarding shipping, please contact us at: